Pursuit of Excellence in Customer Service

Starbank IT Starbank News

Our customer’s experience with Starbank is very important to us and we are continually striving to improve this in every way we can. This is why we have chosen to invest further in the skills of our sales team by providing them with further training and development to enable them to effectively recognise the needs of our customers and deal …

investors in people

Achieving the “Gold” Standard

Starbank IT Starbank News

Towards the end of 2011 many of the staff at Starbank were interviewed as part of our Investors in People assessment that takes place every 3 years. At our last assessment in 2008 we were able to take our accreditation to Silver level which at that time for a manufacturing company like ours was excellent. Whilst preparing for our 2011 …

Equipping Starbank For The Future

Starbank IT Starbank News

Rapid growth over recent years has brought about the realisation that the company needed management and leadership structures in place as well as development programmes to underpin the organisation providing firm foundations for future growth. As is often the case with SME firms, and especially family firms, people grow and develop with the business often starting in junior roles and rising …

packing

Upturn of Downturn – Reduced Lead Times!

Starbank IT Starbank News

Since undertaking a major relocation project to Newton-le-willows in April 1991 Starbank Panel Products Ltd has seen a period of intensive growth in excess of 20% year on year. However with the onset of the economic downturn the company has taken the opportunity to refocus its efforts on reducing product lead times and maximising efficiencies for its customers. The focus …